Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 1 year experience in the housekeeping or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Managing Housekeeping Operations and Budgets
• Ensures knowledge and understanding of OSHA regulations are up to date.
• Oversees all lost and found procedures.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guest room maintenance needs.
• Understands and complies with loss prevention policies and procedures.
• Ensures all employees have proper supplies, equipment and uniforms.
• Assists in supervising an effective inspection program for all guestrooms and public space.
• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.
• Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.
• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.
Ensuring Exceptional Customer Service
• Handles guest problems and complaints seeking assistance from supervisor as necessary.
• Assists in the review of comment cards and guest satisfaction results with employees.
• Sets a positive example for guest relations.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Starting Wage: $25.00/hour A Housekeeping Supervisor with Hampton Inn and Suites is responsible for leading, training and supervising Room Attendants and Housepersons in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. What will it be like to work for this Hilton Worldwide Brand? With nearly 1,900 hotels globally, Hampton Hotels offer […]
Previous jobNext job JOB DESCRIPTION At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. The Waldorf Astoria New York is seeking team members to unveil […]
Hilton Orlando Lake Buena Vista, is looking to welcome a Full time 2nd shift Housekeeping Floor Supervisor to join the team! The ideal candidate will be a team player with strong time management and communication skills, flexible availability, customer service experience and a minimum of 1 year housekeeping experience. Minimum of 1 year as a […]
Our mission at Ibis Birmingham Airport is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling – whatever brings you here, we have something for you! As part of our team you can have: Free night stays in our UK hotels and 50% […]
Junte-se a nós na Accor, onde a vida pulsa com paixão! Como pioneiro na arte da hospitalidade responsável, o Grupo Accor reúne mais de 45 marcas, 5.600 hotéis, 10.000 restaurantes e destinos de estilo de vida em 110 países. Embora cada marca tenha sua própria personalidade, onde você poderá se encontrar verdadeiramente, todas compartilham uma […]
Subscribe to Hospitality Jobs newsletter to get the latest hospitality news around the world.
