Spa Treatments Manager

We are looking for an authentic and driven Spa Treatment Manager to join us at Spa and embrace your unique, best self to provide our guests with heartfelt human connections!

At Kimpton Blythswood Square Hotel & Spa we want to deliver a ridiculously personal service to all our guests, whether they are relaxing in our Spa or enjoying sustainably sourced Scottish seafood in our iasg restaurant. As Glasgow’s only 5* Hotel, our team are focussed on providing our guests with 5* service and making heartfelt human connections in our boutique hotel, standing strong in Glasgow’s city centre.

As the Spa Treatment Manager, we will support you to:

• Be yourself – bringing the real you to work, with your unique personality we want you to be who you are!
• Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!
• Make it count – you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!

We are seeking a passionate and experienced Spa Treatments Manager to lead our team of skilled therapists and ensure the delivery of exceptional, 5-star treatments in one of Glasgow’s most iconic luxury spas. In this hands-on leadership role, you’ll be responsible for training and developing your team, conducting treatment audits, managing treatment stock, and collaborating on treatment menu innovations. You’ll play a key part in creating a culture of excellence, well-being, and continuous improvement—ensuring that every guest leaves feeling restored, valued, and cared for.

Key Responsibilities

• Lead, support, and develop the spa therapist team
• Ensure treatments meet 5-star luxury standards through coaching and audits
• Deliver and coordinate in-house and external training
• Manage treatment product stock and supplier relationships
• Maintain high standards of cleanliness, presentation, and treatment availability

What You’ll Bring

• 2+ years in a senior therapist or treatment management role in a luxury spa
• Recognised qualifications in beauty or complementary therapies (HND or equivalent)
• Strong leadership, organisation, and communication skills
• Passion for wellness, guest satisfaction, and high-quality service delivery

Overall, a wide understanding of a luxury Spa and Leisure environment with the passion to continue leading our excellent spa team to success!

Joining the Kimpton family isn’t just about providing our guests with excellent service, we also have secured a spot in Fortune’s ‘100 best companies to work for’ 7 times since 2009, and it is no surprises why! We can offer you…

Financial security – Competitive Salary, guaranteed hours, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay plus access to Wagestream – a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.

https://careers.ihg.com/en/job-details/?jobref=Spa+Treatments+Manager%7cGB%7c148179#448607