Night Residential Concierge

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Night Residential Concierge

Company Description

 

Raffles London at The OWO on London’s Whitehall, unites the allure and heritage of Raffles with one of the world’s most historic addresses with a name is synonymous with luxury, glamour, and extraordinary adventure.

This fine Grade II* listed Edwardian building has been transformed with 120 rooms and suites along with a collection of 85 exceptional branded residences. Within The OWO destination there are a total of nine restaurants and three bars, including one by our signature chef Mauro Colagreco. The Guerlain spa and Pillar Wellness offer the latest in wellbeing, and a 600 seated-capacity grand ballroom, The Whitehall, is perfect for all kinds of special occasions and events.

Within these much-storied walls, where legendary statesmen and women once shaped the modern world, guests are now invited to discover new and inspiring emotions and connections.

At Raffles, you arrive as a guest, leave as a friend and return as family. ​

 

Job Description

 

Your role will be responsible for leading and supervising the overnight running of the residential concierge desk at the Raffles London OWO Residences. The OWO Residences by Raffles.

Working with the Residents Relations Manager overseeing all aspects of concierge, and resident check in/out arrivals/departures and the residents’ journey. The role involves the ability to pre-empt and deliver a luxurious and high-quality level of service to residences whilst managing delivery and service targets.

You will work in close contact with Security, F&B, Housekeeping, Engineering and Spar departments to ensure a smooth and consistent service, surpassing the residents’ expectations.

 

Qualifications

 

QUALIFICATIONS, SKILLS & EXPERIENCE

Essential

  • Ability to communicate clearly and efficiently in English, both verbal and written.
  • Recent experience within in luxury residential environments or 5-star hotels or a similar role.
  • Market knowledge of competitors and event industry trends.
  • Enthusiasm and commitment to delivering and offering the best service and experiences possible in any situation.
  • Proven track record of surprising and delighting guests to provide exceptional service.

 

Additional Information

 

Additional information

  • 28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years (35 Days).

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

FO Spv

Job for: Locals & Expats

Job Description   Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! We are currently seeking a Front Office Supervisor to join our vibrant team.  At Radisson Hotel […]

Kuwait

Control Room Operator

Job for: Locals & Expats

Radisson Hotel Group is one of the world’s largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success […]

South Africa

Receptionist

Job for: Locals

Opis firmy Radisson Hotel Group to jedna z największych grup hotelowych na świecie, posiadająca dziesięć marek hotelowych i ponad 1500 hoteli działających i będących w trakcie budowy w ponad 95 krajach. Nadrzędną obietnicą marki Grupy jest „Every Moment Matters”, której mottem jest „Yes, I can!”. Ludzie są podstawą sukcesu i przyszłości naszej firmy. Nasi pracownicy […]

Saudi Arabia

Night Receptionist

Job for: Locals

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! The Hilton London Canary Wharf is a modern, full service hotel with 282 Guestrooms in the heart of London’s financial district. Conveniently located just 2 minutes from South Quay DLR Station and 5 minutes from Canary […]

United States

Receptionist

Job for: Locals

Company Description   The friendliest five star hotel in Dubai Sticking to our “Yes I Can!” motto and offering something for everyone, Radisson Blu Hotel, Dubai Waterfront is a hotel with personality and soul, keeping its promise with an upbeat attitude. The hotel is located in the largest and most impressive waterfront development in the […]

United Arab Emirates

Add Your Heading Text Here