Director of Housekeeping

Are you a hands-on, polished, people-focused leader who thrives in a fast-paced, high-occupancy environment—and believes in structure, empowerment, and developing talent from within?

Embassy Suites Washington DC Convention Center is seeking a Director of Housekeeping who can elevate cleanliness standards, drive morale, and create a culture where team members grow, thrive, and deliver exceptional guest experiences in every corner of the property.

This is your opportunity to lead a full-service, all-suite Housekeeping operation in the heart of downtown DC—steps from the Walter E. Washington Convention Center—surrounded by energy, purpose, and possibility. If you’re strategic, detail-oriented, and ready to make a bold impact, this is your opportunity!

This role is designed for a hospitality leader who ensures every guest room, suite, and public area reflects the highest standards while driving operational excellence, team engagement, and measurable results. At our high-occupancy, city-center property, we welcome a diverse mix of business, convention, and leisure travelers—and we are looking for a Director who thrives in a fast-moving, high-energy environment.

As a Director of Housekeeping, you would be responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards
• Lead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Recruit, interview and train team members
• https://jobs.hilton.com/apac/en/job/HOT0C349/Director-of-Housekeeping-Embassy-Suites-Washington-DC-Convention-Center