With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.
The Duty Manager assists the Front Office Manager in the administration and management of all Front Office operations to ensure profitability, control costs and quality standards, ensuring total guests’ satisfaction. This role efficiently coordinates the day-to-day operation of the Welcome Desk and Guest Relations division, providing leadership at the frontline level.
What will I be doing?
As the Duty Manager, you will be responsible for performing the following tasks to the highest standards:
• Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement.
• Interview, select, train, supervise, evaluate, counsel, and administer disciplinary procedures for Front Office team members.
• Monitor lobby traffic and assign team members as required.
• Review VIP reservations and ensure the proper handling of VIPs and groups, administering amenity orders, and managing incoming guests.
• Update the system by inputting inventory and non-inventory groups, monitoring special reservation handling requests and oversee rate changes for in-house guests.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Supervise the Bell Staff as they greet & escort arriving and departing guests in a friendly, courteous manner to and from their accommodations, transport their luggage, and acquaint each new guest with their room location & features. What will I be doing? As a Bell Captain you would be responsible for supervising Bellpersons, transferring & […]
Mission: Nous recherchons pour notre hôtel Ibis Poitiers Site du Futuroscope à Chasseneuil du Poitou un(e) Réceptionniste Tournant en alternance H/F. Vos missions : Assurer l’accueil physique et téléphonique des clients avec élégance, courtoisie et professionnalisme. Gérer les réservations (en direct, par téléphone ou via les plateformes en ligne). Effectuer les arrivées, départs, facturations, encaissements et clôtures journalières. Promouvoir les […]
Unternehmensbeschreibung Wir nennen das 25hours Hotel beim MuseumsQuartier unseren bunten Zirkus. Hier pulsiert das Leben – vom Erdgeschoss bis hinauf auf die Dachterrasse. Auch vor unserer Tür erwarten dich ein lebendiger Park und erstklassige kulturelle Unterhaltung. Wir lieben es, all das für gemeinsame After-Work-Momente zu nutzen. Unsere Atmosphäre ist herzlich und familiär – vor, […]
Company Description Your team and working environment: Austin’s largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United […]
Company Description We call the 25hours Hotel at the MuseumsQuartier our colorful circus. Life thrives here, from the ground floor to the rooftop. Even outside our doors, there’s a vibrant park and top-tier cultural entertainment. We love making the most of this for shared after-work moments. Our atmosphere is friendly and family-like—before, during, and […]
