Club Services Coordinator

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
contact@hospitalityjobsvacancies.com

Share

Facebook
Twitter
LinkedIn

Club Services Coordinator

Company Description

A unique ownership product offering the opportunity for five-star holidays in choice destinations. The vacation lifestyle is yours to explore with Anantara and affiliated destinations, from one exotic locale to the next, for your family today and generations to come.

Job Description

To serve as the key contact point for our Club Points Owners, providing customer services and reservation services in the language of their choice. To also liaise closely with the Contract Administration and Financial Services departments, ensuring contracts are processed and payments collected in an accurate and timely manner.

Key Responsibilities:

  • Provide a high level of customer service for Club Points Owners through the Club Services centre, website and various communication channels, ensuring a high level of customer satisfaction.
  • Ensure Club Owners Points and other reservations are handled in a timely, courteous and efficient manner.
  • Handle all customer concerns or complaints to a satisfactory resolution.
  • Establish and maintain an excellent working relationship with exchange companies, alliance partners, Minor Hotels and other MINOR departments.
  • Encourage use of Club Resorts to achieve a high occupancy and maximum use of space.

Qualifications

  • Bachelor degree (desirable)
  • Excellent Thai & English languages, both written and spoken forms. Other languages an advantage.
  • Minimum of two (2) years relevant work experience.
  • Prior experience in timeshare, vacation ownership, call center or hospitality-related business is strongly preferred.
  • Excellent computer skills with a good understanding of reservation software systems.
  • Strong customer service ethics. Ability to handle difficult situations and complaints from customers.
  • Strong communication and written skills
  • Well organised, high level of attention to detail, ability to communicate effectively with other departments.
  • Team member with strong work ethics, flexible in approach and supportive of others (essential).

    #LI-AC1

http://Anantara Vacation Club Mai Khao Phuket

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Bartender

Job for: Locals

The overall scope of the job includes serving food and beverages to guests in the assigned place of work, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and Kempinski in order to encourage sales and maximize guest satisfaction. Key Responsibilities Report to duty punctually wearing the correct uniform, […]

Ghana

Waiter

Job for: Locals

“Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, […]

Turkey

Assistant Restaurant Manager

Job for: Locals

To produce an outstanding guest experience within the outlet concept by managing a service team. The Assistant Restaurant Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximizes profit. The Assistant Restaurant Manager must grow into the position of Restaurant Manager. Key Responsibilities Set […]

Indonesia

Waiter

Job for: Locals & Expats
United Arab Emirates

Asst. Butcher

Job for: Locals & Expats
Indonesia

Add Your Heading Text Here