Front Desk Agent

First impressions are everything! As Front Desk Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

Why work for Fairmont Pacific Rim?

• Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free Certification
• A competitive rate of $32.55 per hour
• Opportunity to develop your talent and grow within Fairmont Pacific Rim and across the world!
• Complimentary work meal through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Travel reimbursement program for a TransLink monthly pass
• Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
• Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
• Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program
• Opportunities to participate in sustainability, charity, and community engagement initiatives.
• Access to world-class training, leadership programs, and career development opportunities across a global network.
• Be part of a dynamic, diverse team in a stunning luxury setting where no two days are the same.
• Enjoy discounted room rates at Fairmont hotels worldwide, plus special rates at other Accor properties.

What you will be doing:

• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

Your experience and skills include:

• Previous experience in Housekeeping within a hotel environment
• Prior supervisory or leadership experience is an asset
• Strong attention to detail and commitment to high standards of cleanliness and service
• Strong communication, organizational, and problem-solving skills
• Ability to lead and motivate a diverse team in a fast-paced environmenthttps://careers.accor.com/global/en/job/front-desk-agent-full-time-in-fairmont-pacific-rim-vancouver-canada-jid-95871