Assistant People & Culture Manager

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The 123-room Four Seasons Hotel Kyoto is the company’s second destination in Japan, in the city’s historic Higashiyama-ku district, close to the Kyoto National Museum and myriad heritage sites such as the Toyokuni Shrine and Kiyomizu Temple. Local artists are featured throughout the traditionally-inspired modern décor characterised by an understated Japanese aesthetic. The Hotel has a spa and fitness centre with a pool, and four food and beverage concepts. There are also be 57 Four Seasons Private Residences.

About Four Seasons Hotel Kyoto

The 123-room Four Seasons Hotel Kyoto is the company’s second destination in Japan, in the city’s historic Higashiyama-ku district, close to the Kyoto National Museum and myriad heritage sites such as the Toyokuni Shrine and Kiyomizu Temple.  Local artists are featured throughout the traditionally-inspired modern décor characterised by an understated Japanese aesthetic.  The Hotel has a spa and fitness centre with a pool, and four food and beverage concepts. There are also be 57 Four Seasons Private Residences.

The Four Seasons Hotel Kyoto is looking for an Assistant People & Culture Manager. Candidates with passion for excellence, expertise in hospitality operations and proven leadership experience are invited to apply for a career with Four Seasons. As a member of the People and Culture Division, the Assistant People & Culture Manager works across disciplines to deliver an exceptional experience.

Candidate Requirements

-The successful candidate must be fully fluent in Japanese and possess business-level proficiency in English.

-2~3 years in Human Resources experiences in hotel industry, or experienced in hotel industry in management level.

応募資格

-本ポジションの採用者には、日本語はネイティブレベル、英語はビジネスレベルの語学力が求められます。

-ホテル業界における人事業務の実務経験が2～3年以上ある方、またはホテル業界においてマネジメントレベルでの業務経験をお持ちの方。

Responsibilities

• Source, interview, and refer qualified candidates to Department Heads and Division Heads.
• Maintain complete and accurate employee records, including documentation for both current and former employees within the HRIS (e.g., Workday).
• Ensure proper and timely documentation for payroll processes, including new hires, employee personal information updates, salary adjustments, terminations, and monthly time and attendance records.
• Foster positive, professional, and respectful relationships with all employees.
• Maintain accurate records for employee insurance enrollment and manage the submission and tracking of claims.
• Build and maintain a pipeline of qualified candidates for future hiring needs.
• Support employee engagement initiatives, including Town Halls, Employee of the Month programs, company events, and general meetings.
• Manage and maintain the job posting system and employee turnover logs.
• Maintain records of employee transfer requests.
• Oversee the accuracy and upkeep of internal hotel communication boards.
• Coordinate and submit insurance reports and local pension documentation to payroll and insurance providers.
• Support the People & Culture function, including stepping in for the Assistant Director when required and assisting in daily operations.
• Uphold strict confidentiality while demonstrating a high level of professionalism and integrity.
• Respond appropriately to hotel emergencies or safety-related situations in accordance with company protocols.
• Perform additional tasks or projects as assigned by management.

Basic Purpose

https://careers.fourseasons.com/us/en/job/REQ10381748/Assistant-People-Culture-Manager