Assistant Director of Banquets

After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking an Assistant Director of Banquets to unveil a new era of luxury which embodies the spirit of New York City.

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.

The ideal candidate will be a remarkable leader, exceptional strategic planner, creative thinker, with a passion for delivering unique and memorable experiences, and the ability to drive the business forward through innovation and fostering a positive culture.

An Assistant Director of Banquets is responsible for assisting the Director in the direction and administration of the Banquet and Catering operations in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As an Assistant Director of Banquets, you would be responsible for assisting the Director in the direction and administration of the Banquet and Catering operations in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Assist the Director in the administration of all Banquet and Catering operations to include, but not limited to, guest service, food and beverage quality, soliciting new accounts, merchandising and marketing, inventory management and cost controls, systems management, budget and forecasting, department management, adherence to federal, state and local standards and meeting participation and facilitation
• Assist with the development, implementation and maintenance of department service guidelines and standards
• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Recruit, interview and train team members
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Act in absence of the Director, as needed
• https://jobs.hilton.com/apac/en/job/HOT0BN59/Assistant-Director-of-Banquets-Waldorf-Astoria-New-York