Bellhop

As the first and last impression for our guests, Bellhops are responsible for creating a positive guest experience through welcoming, knowledgeable, and helpful service.  The Bellhop is responsible for assisting with luggage, parking, shuttle driving and room deliveries, striving to exceed guests’ expectations.

Duties and Responsibilities

• Greet guests upon arrival and open doors
• Provide directions for parking and control in-coming and out-going traffic
• Valet park cars and retrieve cars upon request
• Ensure driveway and entrance are clean and clear of garbage, dirt, snow and ice
• Assist guests with transporting luggage or bring baggage up to guests’ rooms and retrieve when requested
• Store luggage for guests and correctly identify stored bags
• May drive shuttle bus
• Deliver items and packages to guest rooms or respective departments

• Previous guest services or bell desk experience preferred
• Able to meet the physical demands of the position
• Must have a valid driver’s license equivalent to an Alberta Class 5 and a clean driver’s abstract
• May be required to obtain an Alberta Class 4 driver’s license within a specified time period
• Must be comfortable driving large trucks, luxury vehicles, and vehicles with standard transmission
• Customer-service oriented with excellent communication skills
• Demonstrates a professional, friendly personality in person and over the phone

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

• Subsidized, shared staff accommodation available on-site for full time employees
• One complimentary buffet meal per shift in our staff cafeteria
• Discounts on hotel rooms, food and beverage, and fitness memberships
• https://careers.accor.com/global/en/job/bellhop-seasonal-contract-to-end-august-31-2025-in-the-rimrock-resort-hotel-banff-banff-canada-jid-52307