Director, Emerging

Exceptional Hospitality Starts with You

This is your chance to be part of an in-house Commercial Services team that propels Hilton’s sales, revenue management, call center, and analytics functions! As a Director, Emerging Commercial Capabilities you will support these areas which are at the core of Hilton’s “commercial engine” and are important to Hilton’s ability to achieve profitable growth. You will report to the Vice President, Pricing and Inventory and lead strategy and opportunity assessment to define commercial capabilities necessary to advance emerging growth brands, regions, and partnerships.

What you’ll do during a typical day:

• Recommend and develop solutions for prioritized commercial capabilities and enabling technologies (including Pricing and Inventory) within a matrixed structure, translating needs into scalable recommendations and requirements.
• Partner with Activation, Revenue Management, Brand, Sales, Commercial Performance, Product, and Technology teams to evaluate capabilities across growth categories.
• Seek alignment across regions (AMER, EMEA, APAC) through collaboration with in-region teams and global partners to ensure solutions are scalable and aligned to enterprise needs.
• Provide frequent verbal and written updates to senior leadership on strategic plans, risk and opportunity assessments, and performance evaluation of initiatives, including project status and recommendations
• Assess and structure requests into actionable initiatives by defining scope, requirements, dependencies, and recommended next steps.
• Support evaluation of new commercial technologies, software platforms, and external partners to address capability gaps and evolving needs.
• Coordinate vendor research, market scans, competitor benchmarking, demos, and pilot evaluations to inform recommendations and roadmap priorities.
• Support vendor management and negotiations in partnership with internal stakeholders to help ensure solutions meet needs and can scale.

How you’ll collaborate with others:https://jobs.hilton.com/apac/en/job/COR015RE/Director-Emerging-Commercial-Capabilities