Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.
Join our Kew-Team today!
The role
Our Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience. This role reports directly to the Guest Service Manager and is part of a team based from our attractive hotel in York.
Guest Service Assistant duties include:
Beyond that, you’ll represent our company values and culture, ensuring that service excellence remains our top priority.
What you’ll bring to the team
Ideally, you will have some previous experience in a fast-paced, customer facing role and passion for outstanding Customer Service. Due to the nature of the role the ability to anticipate guests needs is highly desirable. You will also be comfortable using a range of technology, including MS Office.
Benefits
Our rewards package includes:
– Robust career development opportunities and support for personal growth
– Attractive discounts across many major retailers, restaurants, and events
– Complementary discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!
– Discounted food and beverage while you stay in our hotels
– 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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