Hilton isn’t just a place to work. With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget.
And, we strongly believe that our Team Members are more than just “employees”.
Thrive at Hilton embraces our diversity and provides a way of living, helping our Team Members build a strong foundation for health and well-being, seeking lifelong learning and mindful leadership, dreaming and connecting with a Purpose, and creating the most optimal work experience for them as an individual.
Go Hilton, our leisure travel discount programme, is designed exclusively to ensure that our Team Members get to experience the same Hilton Hospitality when they are travelling at a discounted rate. Eligible Team Members and their authorized family and friends can take advantage of special room rates and other perks.
Join us now and enjoy the Hilton experience for yourself.
An Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.
What will I be doing?
As an Assistant Executive Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Executive Housekeeper will also be required to assist the Executive Housekeeper/Housekeeping Manager and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
職位宗旨 負責督導及分配每日客房造型師工作樓層與營運。培訓所有客房造型師與個別諮詢輔導。 主要負責事項 值班時應穿著整齊戲服,並保持服裝儀容整潔。 負責管理客房造型師每日工作流程,依照飯店最高標準清潔、維護客房與走道,以確保顧客滿意度。 監督續住顧客及預抵達顧客客房清潔。 負責續住房、空房及樓層走道公共區域檢查。並在培訓英才時提出清潔、保養、備品,安全及維護的改善調整計畫。 確實安排部門周期性保養計畫並監督其進度。 遵守所有公司政策和程序。 如客房設備有任何損壞,在最短時間內告知值班主管。 安排客房造型師每日工作流程,同時安排培訓並進行調整。 審查與評估所有客房造型師工作流程,以維持客房造型師工作品質。 審核評估客房造型師以利日後調整工作職務。 訂定培訓課程,以確保每位客房造型師接受相同的培訓。 依據客房造型部職位工作守則,監督客房造型師的工作表現。 監督客房造型師各式備品申請量,監控客房造型師使用量及成本。 與迎賓櫃檯和其他部門保持良好溝通協調,確保顧客滿意度。 負責監督消耗品、客房備品及清潔備品管理。 妥善管理及分配人力,節省人力成本。 追蹤送修物件直至修復完成回歸。 監督顧客借用或損壞內部資產歸還或賠償追蹤。 確實完成與自身職務相關的報表並整理歸檔。 有效率地處理顧客抱怨,査明造成抱怨原因,無法及時處理便立即向值班主管報告。 清楚外包廠商之工作安排及進度,並報告部門經理或協理。 對任何註明需要保密的事物克盡保密責任。 愛護公司任何財產,不得任意破壞。 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique […]