Stewarding Manager

Join our Michelin One Key-awarded hotel (two years running) and live by the credo “Make It Count.” Lead and mentor a team of 80 across multiple kitchens and event spaces in a fast-paced, hot, and humid 24-hour operation. Ensure the highest standards of cleanliness, safety, and efficiency while fostering a culture of leadership, accountability, and excellence.

Competitive Salary: $60,000 – 61,000 gross annually, based on previous experience & education

Job Duties Include:  

Reporting to the Chief Steward responsibilities and essential job functions include but are not limited to the following:

• Lead, teach, coach and inspire a team of colleagues and leaders in a 24 hour operation
• Set and achieve departmental and supervisory goals in the areas of the budget of capital, labor, and operating expenses.  Health & Safety, Sustainability, and the Employee Engagement Survey
• Assist the Chief Steward in managing procurement and inventory, minimizing expenses and increase employee productivity
• Conduct quarterly china, glassware, silverware inventory and document variances and discrepancies
• Conduct audits with local health inspector and (EHC) Environmental Health Consultancy auditor representative in the absence of the Chief Steward
• Uphold all hygiene and sanitation regulations, ensuring that all equipment in the kitchens and dishwashing areas are clean and in good working order
• Ensure colleagues are trained and fallow ALLSAFE health and safety protocols
• Conduct Audits and Performance Discussions for Stewarding Supervisors and Colleagues, ensuring that all Progressive Corrective Action forms are completed correctly and forwarded to the Chief Steward
• Foster an environment of cooperation within the department, and between other departments within the hotel, encouraging participation and input from all colleagues, while promoting professional work habits
• Conduct audits and gain feedback from the employee engagement survey process and put action plans into place and ensure goals are met.
• Input work orders on items needing repair
• Other duties as assigned

Required experience:

• Minimum of 3 years Stewarding leadership experience in a high-volume service environment.
• Proven track record as an administrator, trainer, and developer; a team player with strong communication and organizational skills across all departments.
• Valid WHMIS certification required.
• Class 5 Driver’s License required, with the ability to operate a company vehicle up to 3 tons; must provide an updated driver’s abstract.
• Demonstrated ability to lead with influence, fostering trust, accountability, and a culture of excellence.
• Proven success in recruiting, mentoring, and retaining top-tier talent, with a focus on long-term succession planning.
• Strategic and operational expertise in labor management, cost control, and productivity optimization.
• Strong organizational and administrative skills, including proficiency with systems such as Birchstreet, Watson, and payroll management platforms.https://careers.accor.com/global/en/job/stewarding-manager-in-fairmont-banff-springs-banff-canada-jid-90523