The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for an Assistant Director of Training and Quality Assurance to join the People and Culture team!
Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world’s best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.
At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.
In this role you will be reporting to the Director of Human Resources. The ideal candidate will have experience working in a Training and/or Quality Assurance Management role in a luxury and/or resort setting and is familar with Forbes Travel Guide standards.
Want to learn more? Hotel Website, Facebook, Instagram, YouTube
The Assistant Director of Training and Quality Assurance is a key leader within the hotel’s HR team, responsible for supporting the Director of Human Resources in all aspects of talent management, employee relations, and compliance, while leading the hotel’s training and service quality initiatives. This role ensures that the hotel maintains its reputation for luxury service by cultivating a high-performance culture, delivering world-class onboarding and training programs, and monitoring service standards to exceed both guest and employee expectations.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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