Public Areas Head Houseperson

We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Public Areas Head Houseperson. As a Public Areas Head Houseperson your support and leadership will ensure your hotel remains clean, beautiful, welcoming – and also a source of pride.

What you will be doing:   

Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Follow departmental policies, procedures and service standards
• Supervision and continual training/recognition of the Public Areas colleagues
• Daily upkeep of all public areas in regards to cleanliness, maintenance and quality control
• Assist with all guest inquiries that arise during their shift
• Maintain good departmental and inter-departmental communication
• Ensure that all equipment is maintained and in good working order
• Coordinate with Housekeeping Head Houseperson with regard to scheduling, task assignments, and projects
• Review daily function activity to ensure all necessary time lines are met
• Assist with inventory control
• Attend communication meetings
• Work a variety of shifts, over a 24 hour period
• Following all safety and sanitation policies
• Adhere to the hotel’s vehicle handling and safety policies while driving hotel vehicles
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected
• Other duties as assigned

Your experience and skills include: 

https://careers.accor.com/global/en/job/public-areas-head-houseperson-in-fairmont-jasper-park-lodge-jasper-canada-jid-90749