Position Title: General Manager
Department: Executive office
Reporting to: Managing Director
Direct Reports: All Core Executive Committee members
Summary
Reporting to the Managing Director, the role of General Manager is responsible for overseeing, directing, and managing all the areas of hotel operations. He/she will contribute to the overall performance of their property by formulating and executing the strategic vision for the property along with the Executive Committee. The General manager is also a key partner in facilitating the hiring and retention of exceptional talent as well as driving Heartist engagement, learning and development, performance, and talent within their departments by strategically leading through their Department Heads. They will have a desire to be the best at what they do and achieve operational excellence in their departments through all the metrics that are measured.
Key Deliverables and Responsibilities
Commercial:
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