Director, PMS Platform

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Office Address
Confidential information
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Confidential information
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Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Director, PMS Platform

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

 

 

About the location:

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

 

 

We are seeking a highly experienced PMS Cloud Platform Owner to lead the strategy, governance, and evolution of our Property Management System platform, with a primary focus on Opera Cloud. This role will serve as the global platform owner and technical authority, ensuring the platform delivers scalable, secure, and high-performing capabilities across our portfolio of luxury hotels.

 

This individual will bridge business and technology, driving platform innovation, operational excellence, and alignment with business initiatives.

 

This role is based in our temporary location of 20 York Mills Rd, then the Four Seasons Hotels and Resorts, Toronto Corporate Office, reporting to the Senior Director, Hotel Information Systems.

 

What You’ll Be Doing:

Platform Ownership & Strategy

  • Platform reliability, scalability, compliance and reusable capabilities.
  • Own the end-to-end PMS platform strategy, roadmap, and lifecycle for Opera Cloud & APIs.
  • Define and prioritize enhancements aligned with business goals (guest experience, revenue optimization, operational efficiency).
  • Act as the global subject matter expert for PMS capabilities and industry trends.https://careers.fourseasons.com/us/en/job/REQ10377203/Director-PMS-Platform

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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