We are looking for our Head of IT at Orient Express to be responsible for the end-to-end management of IT systems supporting the brand’s luxury ecosystem, including hotels, trains, yachts. This role ensures that all technology platforms operate seamlessly, securely, and in alignment with the high standards of the Orient Express brand. Operating in a complex, multi-environment setting, you will play a critical role in delivering reliable operations while driving digital innovation and enhancing the guest journey.
Key responsibilities:
Project Management & Openings
•Lead IT aspects of new hotel openings, train and yachts launches
•Manage end-to-end IT projects: planning, execution, and delivery
•Ensure projects are delivered on time, within scope, and within budget
IT Operations & Service Delivery
•Ensure 24/7 availability, performance, and reliability of IT systems across all properties
•Manage IT service delivery, including incident, problem, and change management
•Administer and optimize key operational systems, including Property Management Systems (PMS), Central Reservation Systems (CRS), Point-of-Sale (POS) systems
Corporate IT & Middleware Governancehttps://careers.accor.com/global/en/job/head-of-it-f-m-x-in-paris-france-jid-89647
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
We are seeking a proactive and technically skilled IT Executive to support and maintain all hotel IT systems. This role ensures smooth daily operations, provides technical support to all departments, and maintains system security and data integrity in a fast-paced hospitality environment. Key Responsibilities Maintains and supports all IT systems including computers, servers, network devices, […]
Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train/instruct users in proper use and security of all systems. Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems […]
