Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you’re visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.
About the role
We are seeking a warm, professional and guest focused Guest Services Agent to join our Front‑of‑House team.
As the first point of contact for many of our guests, you will play an essential role in delivering a seamless arrival experience, providing thoughtful assistance throughout their stay, and ensuring every interaction reflects our commitment to exceptional hospitality.
You will support Reception and Guest Experience operations, handle enquiries with confidence and clarity, and create a welcoming atmosphere that sets the tone for a memorable visit. Whether assisting with check‑ins, resolving requests, or guiding guests through their stay, you will help ensure every moment feels effortless and personalised.
In this role, you will collaborate closely with Front Office, Concierge, Housekeeping and other operational teams to maintain smooth daily operations and uphold the highest standards of service.
What you will do
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Ready to discover more? Get in touch with us. We would love to hear from you. One more thing… By working at the IBIS London City Shoreditch you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless […]
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