Hotel Manager

Located in the heart of Auckland’s central business district, experience mindful luxury at JW Marriott Auckland. This superb hotel provides the perfect place to unwind and connect with friends and family. Featuring 286 guest rooms including 15 suites, which boast views out over Auckland CBD, be welcomed with warm and genuine service encouraging guests to revitalize mind, body and spirit during their stay.

Job Summary 

Reporting into the General Manager, the Hotel Manager will lead and manage the wider hotel operations (Food & Beverage, Culinary, Front Office, Housekeeping, Engineering and IT) alongside a senior leadership team.

Key Responsibilities

• Oversee overall hotel operations, ensuring seamless coordination across the Operations departments.

   

• Deliver exceptional luxury guest experiences by upholding JW Marriott and Marriott International brand standards.

   

• Lead and develop high‑performing teams, fostering a service‑driven culture and strong leadership pipeline.

   

• Drive financial performance, managing budgets, profitability, cost controls, and revenue optimization.

   

• Ensure compliance and asset excellence, including safety, quality audits, regulatory standards, and property maintenance.

   

Benefits

• Dry cleaning on work clothes
• Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
• The best hotel training opportunities produced independently by JW Marriott Auckland and internationally recognized training programs by Marriott International
• Discounts on food & beverage across all our hotels
• Recognition programs to keep you motivated
• Wellbeing & mindfulness programs to ensure you stay healthy
• Employee Assistance Program