Finance Officer

Purpose 

We are seeking a detail-oriented and organised Finance Officer – Loyalty & Corporate to join our Finance team with flexible working arrangements available. This role supports two key functions: the financial administration of the Accor Loyalty program and corporate banking administration activities.

This position is ideal for someone with strong reconciliation skills who enjoys working with structured processes and providing reliable support to multiple stakeholders.

Primary Responsibilities

• Administer the Accor Loyalty program
• Process loyalty stay redemptions
• Manage the Loyalty inbox and respond to queries in a timely manner
• Investigate and correct loyalty point allocation discrepancies
• Reconcile monthly loyalty payments and distribute funds to properties
• Prepare and post journals and complete bank reconciliations
• Invoice loyalty fees and support ad-hoc loyalty-related finance tasks Banking Administration
• Manage the Admin Banking inbox and respond to banking-related enquiries
• Set up new banking users and manage access and password reset requests
• Maintain Merchant Terminal and Bank Account Matrix for A&R group
• Manage, track, and report on credit card chargebacks
• Liaise with internal teams and banking partners as required

Skills and Experience

• Previous experience in a finance, accounting, or administrative role
•  Strong attention to detail and high level of accuracy
• Experience with reconciliations and transactional processing
• Well-developed organisational and time-management skills
•  Confident written and verbal communication skills
• Proficiency in Microsoft Excel and financial systems
• Ability to work independently and collaboratively within a team

Accor Benefits

• ALL Heartist Membership – Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts – Available on a range of accommodation, services and events for those who mean the most to youhttps://careers.accor.com/global/en/job/finance-officer-in-surfers-paradise-au-jid-94398