CRM Coordinator

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

CRM Coordinator

At Accor, we believe in creating meaningful experiences and vibrant workplaces where people feel welcome and valued. As one of the world’s leading hospitality groups, Accor is home to over 5,000 properties across 110 countries, united by a shared commitment to excellence, innovation, and our signature Heartist culture.

Our Business

Accor Plus offers the ALL Accor+ Explorer programme – Accor’s premium paid subscription travel, dining, and lifestyle loyalty programme. We are committed to delivering exceptional value, seamless experiences, and meaningful engagement across our member community of 460,000 members across Asia Pacific.

 

Job Description

 

ABOUT THE ROLE

We’re looking for a data-driven and detail-oriented CRM Executive to support the execution and performance of CRM campaigns across Accor Plus. This role is pivotal in delivering high-quality campaign operations, launching market-specific customer journeys—with a particular focus on the UAE market.

Execute CRM campaigns across multiple channels

  • Activate campaigns across different markets and customer segments
  • Manage day-to-day campaign setup, testing, and monitoring
  • Ensure campaigns align with briefs and timelines

Lead UAE market launch and journey development

  • Build and execute UAE-specific customer journeys tailored to local market needs
  • Adapt global CRM strategies for regional relevance
  • Coordinate with stakeholders to ensure smooth and timely launch

Monitor and report on campaign performance

  • Track key performance indicators including open rates, click-through rates, conversions, and revenue
  • Produce regular performance reports and dashboards
  • Provide insights and recommendations for continuous campaign optimization

Ensure CRM best practices and process improvement

  • Collaborate with cross-functional teams including CRM Managers, MarTech, Marketing & Partnerships, and Data & Analytics
  • Adhere to data usage, consent, and deliverability best practices
  • Contribute to the continuous improvement of CRM processes and operations

ABOUT YOU

CRM and Digital Marketing Expertise

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

IT support Specialist

Job for: Locals

From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.   Job Description   What do we expect from you? Under the general guidance […]

Qatar

IT Spv

Job for: Locals
Thailand

IT Mgr

Job for: Locals
Indonesia