Rooms Controller

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Rooms Controller

The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Rooms Controller to join the Front Office Team!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California’s surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and in-room dining.

Want to learn more? Hotel WebsiteFacebookInstagram

Classification: Full-Time

Shift: Various – must be available to weekdays, weekends, and holidays.

Pay Rate: The pay rate for this role is $26 per hour and is based on applicable and specialized experience and location.

What will I be doing?

As a Rooms Controller, you would be responsible for daily room assignment for VIP’s and all other special requests. Assist Front Desk with daily operations:

  • Pre-assigning rooms to incoming reservations to ensure room type availability and to open opportunity for upsells.
  • Greet and assist guests and respond to requests in a timely, friendly and efficient manner
  • Perform word-processing, typing, e-mailing, data-entry, filing, faxing, copying, processing mail and taking notes and/or dictation
  • Answering all Front Office phone calls in regards to reservations, credit card authorizations and VIPs.
  • Communicate with Housekeeping, Sales & Events team on a continuous basis throughout the day.
  • Coordinate department projects, as needed
  • Oversee maintenance of office equipment
  • Perform other general office duties and assist with special projects, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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