Night Auditor

We are looking for a Night Auditor to join The Hoxton Shoreditch team.

The Hoxton, Shoreditch – our first hotel – found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and we’re bang in the middle of it, with 210 bedrooms, the Apartment, and two in-house restaurants – Il Bambini Club and Llama Inn. .

What you’ll do…

• You make sure our guest experience never flags, even at night! Whatever’s needed, you treat our guests as individuals, make them feel welcome and their stay special – the Hox way
• Deal with the coming and going of guests, making sure all bills are correct and contain no surprises
• Work with all our teams to make sure we’re always busy, and help our Night Manager with any overbooking levels
• Answer phones, sort out requests and anything that might arise time, involving the team as needed – you’re the one-stop-shop for our guests to turn to.

What we’re looking for…

• It’s all about attitude for us, someone who enjoys being helpful to others and isn’t easily flustered – there’s a smaller team working at night so confidence and knowing how to work things out by yourself are key
• Previous hotel (or similar) experience is great, but it’s not a must-have for us – if you’re eager to learn we can teach you what you need to know
• You’re looking for a place where you can be you; no clones in suits here
• Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues
• You’re not precious. We leave our egos at the door and help get stuff done
• You’re up for doing things differently and trying (almost) everything once
• You want to be part of a team that works hard, supports each other and has fun along the way

What’s in it for you…

• Competitive salary
• 19.6 days holidays (inclusive of bank holidays), pension, and life insurance.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
• It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
• Treat yourself once in a while with lots of retail & hospitality perks through our partners
• Enjoy a free night at The Hoxton and a meal for two when you first start with us
• Goes without saying, but we’ll feed you during your shifthttps://careers.accor.com/global/en/job/night-auditor-in-the-hoxton-shoreditch-london-united-kingdom-jid-92303