The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Guest Relations Coordinator, Exclusive Resorts to join the Ho’olei Team!
Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world’s best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.
Want to learn more?Hotel Website,Facebook,Instagram, YouTube
What will I be doing?
Coordinates the activities of the Guest Services department to provide quality service in accordance with Company standards. Directs Team Members, maintains records and logs, coordinates groups and participates in providing service. Provides communication to internal and external guests.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including […]