Front Office Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
contact@hospitalityjobsvacancies.com

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Front Office Agent

Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family.

 

Discover some of the benefits we offer:

 

  • My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

 

  • My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

 

We are looking for Front Office Agent – Tenuta di Artimino Melia Collection

Seasonal Job –  March to October

Staff House Available

Job Summary: To manage properly all the activities related to Front Office Department

What will I be doing?

  • Check-in and check-out hotel guests in a timely and professional manner.
  • Process all payments according to established procedures.
  • Welcome guests in a friendly, prompt, and professional manner
  • Register guests, issue room keys and provide information on hotel services and room location
  • Up-sell rooms when possible, to maximize hotel revenue
  • Accurately process all cash and credit card transactions in accordance with established procedures
  • Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
  • Respond appropriately to guest complaints.
  • Make appropriate service recovery gestures in order to ensure total guest satisfaction.
  • Perform other duties as assigned.
  • Collaborate on Guest Experience tasks.

What are we looking for?

  • Candidate must be available to work various shifts including mornings, evenings, nights, weekends and/or holidays.
  • Must be fluent in English; other languages are preferred.
  • 1-year experience in a fast environment in the same or similar position in a hotel/resort.
  • Passionate for Hospitality and with a strong attitude to interpersonal relationships.
  • Knowledge of Opera Cloud would be a plus.

Join us! Your benefits:

  • Excellent discounts through our global program My Melia Reward for you, your family, and your friends.
  • Many development and advancement opportunities as part of our global Melia Hotels International family.
  • Training and learning academy through eMelia, with the opportunity to learn up to 12 different languages to support your growth!
  • A variety of social events and activities focused on diversity and inclusion, creating opportunities to celebrate, as “We’re Social!” is one of our values.
  • Restaurant Tickets – Meal Vouchers.

https://careers.melia.com/job/Carmignano-Front-Office-Agent-Tenuta-di-Artimino-Member-of-Meli%C3%A0-Collection/1267432001/

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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