Are you an experienced Meetings & Events professional ready to step into a leadership role with a global brand? We’re looking for a confident and motivated Meetings & Events Supervisor to join our dynamic Cluster M&E Team at Radisson Hotel Group.
As a Meetings & Events Supervisor, you’ll play a key role in supporting the success of the Cluster M&E department. You’ll help drive enquiry conversion, maintain exceptional service standards, and support the development of the team, ensuring every client and guest receives a seamless and memorable experience.
Key Responsibilities
Enquiry Excellence: Ensure all enquiries are handled efficiently and professionally, meeting Radisson Hotel Group standards and agreed response times.
Sales Conversion: Drive conversion from enquiry through to signed contract, utilising RHG tools, systems, and processes to maximise revenue opportunities.
Team Support & Leadership: Support, coach, and assist team members to ensure the smooth day-to-day running of the Cluster Groups & M&E department.
Client & Guest Experience: Deliver a consistently high level of service, ensuring both property and company standards are achieved.
Sales Culture: Contribute to a proactive, sales-driven environment by identifying upselling, cross-selling, and new business opportunities.
Collaboration: Work closely with colleagues across departments to maximise client satisfaction and resolve challenges with a positive, solution-focused approach.
What We’re Looking For
✔ Proven experience in a Meetings & Events role, ideally within a hotel or hospitality environment
✔ Previous supervisory or team leadership experience (preferred)
✔ Strong organisational and prioritisation skills
✔ Excellent communication and interpersonal abilities
✔ Proactive, hands-on approach with a positive mindset
✔ Ability to thrive in a fast-paced, changing environment
✔ Passion for delivering outstanding guest and client experiences
✔ Confidence using Microsoft Office and booking/sales systems
https://radissoncareers.com/job/meeting-and-events-supervisor-in-manchester-united-kingdom-jid-33485
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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