Additional Information: This hotel is owned and operated by an independent franchisee, ECL Hospitality Management. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Marriott Culture & Leadership Expectations
Maintain Marriott brand standards and professionalism at all times.
Demonstrate teamwork, communication, and accountability.
Take ownership of the building’s condition and guest experience.
Show urgency in responding to maintenance issues and operational needs.
Support a safe, clean, and welcoming environment for guests and team members.
Perform preventative maintenance throughout the hotel, including guest rooms, public spaces, pool areas, exterior grounds, and back-of-house areas.
Troubleshoot and repair plumbing, electrical, HVAC, lighting, appliances, locks, televisions, and mechanical systems.
Complete guest room maintenance requests in a timely and professional manner.
Maintain accurate maintenance logs, PM schedules, and work order documentation.
Assist with room inspections to ensure guestrooms meet Marriott quality standards.
Ensure hotel equipment is operating efficiently to minimize downtime and operational disruption.
Life Safety & Compliance
Maintain and monitor all life safety systems including fire alarm panels, sprinklers, emergency lighting, fire extinguishers, and elevator systems.
Respond immediately to emergency situations involving guest or building safety.
Ensure compliance with Marriott standards, OSHA guidelines, health department requirements, and local building codes.
Coordinate required vendor inspections and certifications.
Assist during emergency situations including severe weather, fire alarms, power outages, water leaks, and equipment failures.
Guest Service Expectations
Respond to guest concerns professionally and with a sense of urgency.
Minimize guest disruption during repairs and maintenance activities.
Maintain a positive, professional appearance and demeanor at all times.
Support all departments when operational assistance is needed.
Vendor & Project Coordination
Work with approved vendors and contractors for specialized repairs and inspections.
Assist leadership with property improvement projects and renovations.
Monitor vendor work to ensure completion meets hotel standards.
Maintain organized inventories of tools, supplies, and maintenance equipment.
