Hotel Manager

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Hyde Park is London’s most iconic address. It’s another world; a world of oriental luxury and the most attentive service. A world that’s all about our guests.

As a Hotel Manager at Mandarin Oriental Hyde Park, London, we expect from you:

• Formulation and implementation of strategy related to the hotel’s daily operational needs ensuring consistent guest services, colleague productivity , and safety while  constantly striving for improvement.

• Will execute all operational and strategic initiatives that have been discussed, providing feedbacks and alternatives.

• Formulation and implementation of the hotels involvement in the local community together with the DOCME and DOC.

• Development of lower and middle management executives through coaching, mentoring and general communications. To use the Balanced Score Card and other appraisal formats as tools for goals and target settings and to engage in feedback.

• To work with the Director of Residences, to ensure the partnership between MOLON and OHP is being maximised and that colleagues are engaged and integrated.

• To keep abreast of newest trends and innovations in the marketplace and be aware of competitors.
• https://careers.mandarinoriental.com/jobs/hotel-manager-london-england-united-kingdom