IT Support Officer

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

IT Support Officer

Company Description

 

Join the Accor Group, an ecosystem of over 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries.

As one of our 5,000+ Corporate Heartists®, come pursue your passion to the vibrant rhythm of the hospitality industry.

With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take can have a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

Become a Heartist®, and let your heart guide you into a world where life pulses with passion.

 

Job Description

 

We’re looking for an enthusiastic and customer-focused IT Support Officer to join our team on a 6-month fixed-term contract. In this role, you’ll provide first-line technical support to employees across our corporate offices, helping to deliver a seamless technology experience through responsive support, problem-solving, and collaboration.

This is an excellent opportunity for someone early in their IT career who enjoys helping people, troubleshooting technology issues, and developing their technical skills within a dynamic and supportive environment.

Getting to know the role and your responsibilities

  • Provide first-line IT support for hardware, software, mobile devices, and workplace technology.
  • Respond to incidents and service requests through the IT ticketing system.
  • Troubleshoot issues relating to Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
  • Set up and support user accounts and access management.
  • Escalate more complex technical issues to specialist support teams and monitor progress through to resolution.
  • Support device lifecycle management, including onboarding, replacement, and decommissioning.

 

Qualifications

 

What we need from you

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Director of Information Technology

Job for: Locals

Company Description   “Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your […]

Saudi Arabia

IT Specialist

Job for: Locals

POSITION SUMMARY   Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train/instruct users in proper use and security of all systems. Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. Respond to program error messages. Provide network communications support and technical guidance. […]

Egypt

IT Officer

Job for: Locals
Indonesia

IT Mgr

Job for: Locals
Vietnam