POSITION SUMMARY
Start Your Journey With Us
The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.
We would like to welcome you to The Park Tower Knightsbridge, A Luxury Collection Hotel, as our next Concierge!
Position Summary
As a Concierge at The Park Tower Knightsbridge, A Luxury Collection Hotel, you are the face of the hotel and are here to welcome and give a positive arrival and departure experience. It is your job to ensure that great memories are created for all our guests during their whole stay. While the guests will be spending their stay in and around the hotel, it is the personal interactions they will mostly remember and this is central to your role.
As a member of the Concierge team, you play a proactive role in welcoming guests and using the guest’s name whenever possible. You must supervise the Porters to ensure a smooth check in process is in place. Collaboration with other departments is key to making the guests’ stay as comfortable as possible.
Your key duties involve having an excellent knowledge of the local area including attractions, transportation systems, theatre, tourist sites, sporting activities, shops and restaurants.
Safety and Security
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
POSITION SUMMARY Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Transmit information or documents using a computer, mail, or facsimile machine. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Stand, sit, […]
Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station. Monitor busy or unanswered lines, check back […]
