Director of Information Technology

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The Director of Information Technology is responsible for the strategic planning, implementation, security, maintenance, and continuous improvement of all information technology systems across the hotel. The role ensures that technology effectively supports hotel operations, enhances guest experience, safeguards business information, and complies with Accor standards and local regulations.

The Director of Information Technology provides strategic leadership in technology initiatives, digital transformation, cybersecurity, infrastructure management, and hotel systems while ensuring uninterrupted business operations.

Key Responsibilities, among others:

Strategic Leadership:

• Develop and implement the hotel’s Information Technology strategy aligned with Accor’s standards
• Serve as the hotel’s technology advisor to the General Manager and Executive Committee.
• Recommend innovative technologies that improve operational efficiency, guest satisfaction, data security and profitability.
• Lead digital transformation initiatives across all departments.
• Prepare and manage the annual IT operating and capital expenditure budgets.
• Ensure compliance with Accor IT governance, cybersecurity policies, and corporate technology standards.

Hotel Systems & Infrastructure:

• Ensure the efficient operation of all hotel technology systems
• Ensure preventive maintenance programs are established and executed for all IT hardware and infrastructure.
• Coordinate timely repair and replacement of faulty hardware and software.
• Maintain system availability and minimize operational downtime.

Cybersecurity & Risk Management:

• Develop and maintain robust cybersecurity practices to protect hotel systems and confidential information.https://careers.accor.com/global/en/job/director-of-information-technology-sofitel-jabal-omar-makkah-in-sofitel-jabal-omar-makkah-makkah-saudi-arabia-jid-99711