Assistant IT

Mandarin Oriental Lutetia, Paris is looking for a IT Assistant!

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Lutetia, Paris has been an emblematic establishment of Paris since 1910. With its 184 rooms, including 49 suites, the hotel offers the best of the Left Bank to Parisians and visitors from around the world. This iconic property is also a top culinary destination on the Left Bank, with several restaurants and bars: Brasserie Lutetia, the Le Saint-Germain restaurant, Bar Joséphine, and Bar Aristide—gathering places where guests can meet, exchange, and savor the Parisian delights for which the hotel is renowned. At the heart of the hotel, the Akasha Spa, a 700 m² holistic wellness oasis, invites you to relax and rejuvenate.

About the job

Based at Mandarin Oriental Lutetia, Paris the IT Assistant reports directly to the IT Manager and IT Director.

As IT Assistant you will be responsible for the following duties:

• IT Asset Management: Ensure regular maintenance, perform software updates, and manage the installation of hardware and software.
• System and Network Administration: Configure, deploy, and maintain network infrastructure and servers.
• Technical Support: Troubleshoot and resolve technical issues related to hardware, software, and networking.
• User Training and Support: Assist and train users on IT tools and respond to their daily technical needs.
• IT Security Compliance: Monitor and enforce the company’s IT security policies to ensure data integrity, confidentiality, and availability.
• Data Protection and Confidentiality: Implement measures to safeguard sensitive information and control access rights.
• Inventory Management: Maintain up-to-date records of hardware and software assets across the IT infrastructure.
• Technology Watch: Stay up to date with emerging technologies and propose improvements to optimize systems and services.

As IT Assistant we expect from you:

• Fluency in English and French, a third language would be appreciated
• A significant experience in the parisian luxury hospitality industry—ideally a minimum of 3 years