Housekeeping Manager

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Fairmont Palliser | A Legacy of Excellence, A Future of Possibility

For over a century, Fairmont Palliser has stood as Calgary’s most iconic hotel—a symbol of timeless elegance, heartfelt hospitality, and deep community roots. Since opening in 1914, we have welcomed dignitaries, trailblazers, and generations of guests with impeccable service and unforgettable experiences.

Our story is woven into the fabric of Calgary’s history, and our people are at the heart of it all. At Fairmont Palliser, we believe in creating a workplace where tradition meets innovation, where careers are cultivated, and where everyone is empowered to thrive. Whether you are just beginning your journey in hospitality or bringing years of experience to the table, here you will find a team that values connection, excellence, and purpose.

Join us in delivering elevated experiences and be part of a legacy that continues to shape the future of hospitality in Calgary.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

We invite you to join the world of luxury hospitality at Fairmont Palliser as our new Housekeeping Manager. Inspire and create the grandest experience for our guest, clients and colleagues every day.

The Housekeeping Manager oversees the cleanliness, maintenance, and presentation of guest rooms and public areas. Responsible for leading and training housekeeping staff, ensuring compliance with health and safety standards, and upholding brand service standards to deliver an exceptional guest experience. Reporting to the Executive Housekeeper.

Key Responsibilities

• Supervise and coordinate daily activities of housekeeping colleagues, including room attendants, supervisors, and housepersons.
• Ensure guest rooms, public areas, and back-of-house spaces meet cleanliness, hygiene, and brand standards through regular inspections.
• Schedule and assign duties to optimize staff efficiency, workflow, and coverage during peak periods and special events.
• Train, mentor, and evaluate staff on cleaning procedures, guest service, and safety protocols; foster a positive, team-oriented work environment.
• Coordinate with Front Office, Maintenance, and other departments to ensure seamless guest experiences and timely resolution of issues.
• Manage inventory and ordering of linens, guest amenities, cleaning supplies, minibar products, and housekeeping equipment; monitor usage, replenishment, and reconciliation.
• Maintain accurate records of inventory, payroll, schedules, performance, accidents, and incidents in line with company and regulatory requirements.
• https://careers.accor.com/global/en/job/housekeeping-manager-in-fairmont-palliser-calgary-canada-jid-100046