JOB SUMMARY
Manages a team of Cluster eCommerce Managers (CEMs) and/or Managers of Marketing&eCommerce (MMEs) to maintain and grow individual hotels’ business with effective eCommerce programs. Designs and develops cross-regional, cluster, and property internet-based marketing programs for hotels under management. Leads core cross-region eCommerce programs (e.g., eMedia, eAction Plan, Vendor Management etc.) in an effort to drive profitable results and processes for the Americas region. Partners with management to develop standards and communicate programs and results for stakeholders (e.g., property monthly reports, quarterly analysis, owner portfolio reporting). Tracks and evaluates effective utilization of appropriate eCommerce solutions. Maintains frequent, active engagement with Corporate eCommerce and Americas/Regional leadership to maintain alignment, pull-through, and 2-way communication about the status, performance, opportunities, and issues related to online programs and initiatives. Trains Managers of Marketing and eCommerce (MMEs) and/orCluster eCommerce Managers (CEMs) on new internet opportunities to ensure forward-looking strategies are in place for hotels.
CANDIDATE PROFILE
Education and Experience
• High School Diploma; 6 years’ experience in the e-commerce, sales and marketing, management operations, or related professional area.
OR
• Bachelor’s degree in Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, sales and marketing, management operations, or related professional area.
CORE WORK ACTIVITIES
Managing the eCommerce Team and eCommerce Operations
• Manages a team of Cluster eCommerce Managers (CEMs) and/or Managers of Marketing&eCommerce (MMEs) to maintain and grow individual hotels’ business with effective eCommerce programs.
• Assists, consults and direct CEMs and/or MMEs and properties with eCommerce marketing channels and opportunities.
• Measures and tracks progress through eCommerce evaluation form and eAction plan.
• Works with Directors of Marketing&eCommerce, Managers of Marketing&eCommerce, Cluster Commerce Managers, Revenue Management, and Sales Leaders to position properties properly on-line.
• Manages the execution of corporate eCommerce initiatives, programs, and eTools.https://careers.marriott.com/dir-market-ecommerce-digital/job/44E0DDAFAC263E2D
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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