Assistant General Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Assistant General Manager

Additional Information: This hotel is owned and operated by an independent franchisee, Johnson Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job Description:

Assist the General Manager in all departments in the effort to generate profit, meet or exceed budget expectations, and maintain operational and guest service standards. Directly supervise all departments including front office, housekeeping, sales, and engineering to ensure all departments and brand standards are being met and operational efficiencies are being realized.
ESSENTIAL FUNCTIONS:
1. Hire, train, counsel and motivate strong departmental teams
2. Develop departmental schedules to ensure staffing is adequate and within forecast and budget guidelines
3. Assist in performing department forecasts
4. Process accounts receivable and monitor the department budgets
5. Check all daily reports and respond accordingly to findings
6. Assist GM with Accounting/EOM procedures
7. Champion brand initiatives by ensuring all service standards, marketing programs, and guest experiences align with brand identity and consistently reflect the company’s values and mission
8. Ensure guest special requests are fulfilled
9. Manage brand and OTA messaging platforms
10. Update systems availability from cancelations and arrival and departure changes
11. Monitor posting of guest charges to minimize lost revenue
12. Ensure proper delivery of guest services as directed by the General Manager
13. Monitor room availability to ensure hotel is maximizing room revenue
14. Ensure that an effective cash control system is in place and that all credit card and check cashing policies are followed
15. Oversee GSS scores for the entire hotel and prepare action plans with departmental leaders for improvement

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Hotel Manager

Job for: Locals

  Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and […]

Rwanda

Assistant General Manager

Job for: Locals

JOB SUMMARY   Responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Verifies the implementation of the brand service strategy and […]

United States

Operation mgr

Job for: Locals
Sri Lanka

PA to GM

Job for: Locals
Indonesia

Operations Manager

Job for: Locals

JOB SUMMARY   Supports the successful execution of all operations in the hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being […]

United States