Additional Information: This hotel is owned and operated by an independent franchisee, Coury Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Why Work at Ambassador Hotel Wichita?
At Ambassador Hotel Wichita, Autograph Collection, we set the standard for luxury and sophistication in downtown Wichita. With 117 elegant guest rooms, our hotel is home to Siena Tuscan Steakhouse, known for its refined Italian cuisine, and an inviting, upscale ambiance. Team members at Ambassador Wichita thrive in a setting that values hospitality, guest experience, and professional development. Whether welcoming travelers or assisting with high-end events, working here means being part of a team that takes pride in delivering personalized service in a stunning, historic setting.
As a Hotel General Manager, you are the Experience Leader of the property, shaping culture, inspiring teams, and transforming everyday stays into unforgettable guest journeys. This role is responsible for the overall leadership and performance of the hotel, overseeing day-to-day operations while driving long-term strategic success. The General Manager champions guest satisfaction, team engagement, financial excellence, and community connection — ensuring the property reflects Coury’s commitment to innovation, service, and inspired experiences.
PRIMARY JOB DUTIES:
• Foster a culture aligned with Coury Hospitality’s Experience Curator philosophy.
• Lead with a people-first mindset, creating an environment where team members feel valued, empowered, and inspired.
• Champion exceptional guest service standards, ensuring every interaction reflects the brand’s commitment to meaningful hospitality.
• Personally engage in resolving guest concerns to transform challenges into loyalty-building opportunities.
• Plan, direct, and coordinate operations across Rooms Division, Sales, Engineering, Catering & Conference Services, Third-Party Vendors, and Food & Beverage.
• Ensure alignment and synergy between departments to achieve financial and service goals.
• Monitor operational performance and adjust strategies to enhance efficiency and service quality.
• Oversee third-party vendor performance to ensure brand consistency and operational integrity.
