People & Culture Administrator

Located in the heart of Broadbeach and just moments from the coastline, Sofitel Gold Coast Broadbeach is where French elegance meets beachside sophistication. With 296 beautifully appointed rooms, sweeping ocean and hinterland views, and vibrant dining destinations, this is a place where hospitality is alive, warm, and effortlessly refined.

Belong somewhere you can thrive.
Here, you’re part of a community that sees you, backs you, and invites your passion to shine. You’ll be empowered to think ahead, personalise moments, and deliver service with intention – because our guests deserve nothing less. And so do you.

At Sofitel Gold Coast Broadbeach, we celebrate the French art of living through La Maison — a workplace uniting luxury, authenticity, and heartfelt connections. As our People & Culture Administrator, you’ll support the P&C team in delivering exceptional Heartist experiences through efficient administration and seamless coordination across learning, compliance, engagement, and recognition activities.

A career that lets your passion shine:

• Administer the ‘Learn Your Way’ learning platform — enrolments, reporting, compliance monitoring, and completion tracking
• Coordinate attendance and logistics for classroom and face-to-face training programs, and maintain learning and development records
• Coordinate onboarding invitations, pre-employment documentation, and new starter administration, ensuring new Heartists enjoy a warm, professional induction
• Liaise with department leaders on commencement schedules and onboarding requirements
• Monitor and maintain mandatory licences and certifications (RSA, RSG, First Aid, Fire Warden, Food Safety), proactively communicating renewals
• Manage employee locker allocations and maintain accurate records
• Maintain Heartist noticeboards, communication displays, and talent facilities
• Contribute ideas to People & Culture initiatives, engagement activities, and process improvements, and support HR projects across the employee lifecycle
• Maintain confidentiality and professionalism when handling employee information

What you will bring to the role:

• Strong administrative and organisational skills with excellent attention to detail
• Experience in a People & Culture, HR, or administration role, ideally within hospitality or a fast-paced environment preferred
• https://careers.accor.com/global/en/job/people-and-culture-administrator-in-sofitel-gold-coast-broadbeach-broadbeach-australia-jid-101597