Floor Supervisor

Floor supervisor, housekeeping

39 hours, 5 days per week

We’re looking for a Floor Supervisor to join our Housekeeping team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Hyde Park is London’s most iconic address. It’s another world; a world of oriental luxury and the most attentive service. A world that’s all about our guests.

As a Floor Supervisor at Mandarin Oriental Hyde Park, London, we expect from you:

• To inspect all vacant and occupied rooms to check standards of cleanliness, missing guest amenities and/or supplies.
• To manage and then report any problems to the Room Attendants and follow up accordingly documenting any follow up items accordingly to enhance the performance of the team.
• To ensure all departure rooms are checked and released promptly for re-let and on time.
• To manage guest supplies, cleaning supplies based on pre-established budget to be presented weekly for approval to management before submission in MortonBay
• To brief Room Attendants of all information and new changes from the daily Housekeeping briefing.

As a Floor Supervisor, you will be working on a rotating shift basis, Monday to Sunday, 39 hours a week. Shift patterns will vary from morning, evening, and night shifts (including weekends and bank holidays), so flexibility is required where applicable.https://careers.mandarinoriental.com/jobs/floor-supervisor-london-england-united-kingdom-d5f654ff-2ce9-490c-bf77-7ee327c1f592