General Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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General Manager

Pullman Quay Grand Sydney Harbour, where your workplace is as iconic as the view.

Perfectly positioned in Circular Quay, our hotel offers luxurious one- and two-bedroom apartments with postcard-worthy views of the Sydney Harbour Bridge. As a unique hybrid of premium hotel accommodation and long-term residential living, we deliver a diverse, personalised guest experience unlike anywhere else in Sydney.

Our food & beverage portfolio features two standout venues. Flaminia, created in collaboration with the acclaimed Pilu team, offers an elevated modern Italian dining experience with a harbourside perspective. Acapulco ElVista, developed in partnership with the award winning Maybe Sammy group, brings a bold coastal Latin bar concept with world class cocktails and vibrant energy.

With exceptional meeting and event spaces designed for everything from high-end corporate functions to iconic harbourside weddings, joining our team means being part of a property where every day feels remarkable.

Be part of a team that creates unforgettable moments, set against one of the world’s most breathtaking backdrops.

 

 

Purpose 

As General Manager, you will take on the crucial task of overseeing and managing all daily operations on property, guaranteeing its seamless and profitable function. This position demands a keen focus on every department, requiring you to be actively engaged in operations and that of stakeholder management. Your leadership will shine through your own actions, as you guide, coach, and mentor your team, fostering a culture of unwavering excellence.

 

Primary Responsibilities

  • Manage all facets of the property including revenue management, recruiting & training, customer service and achievement of financial targets
  • Be responsible for leading and developing your team to ensure the hotel’s profitability and success
  • Be instrumental in driving changes and improvements in performance and implementing strategies in line with business objectives
  • Create and build strong relationships with key stakeholders, property owners, guests and regional shared services
  • Maintain excellent product and service standards whilst maximising revenue and balancing expenses
  • Focus on recruiting and developing a team that is engaged in driving a positive customer sentiment
  • Act as a liaison within the local community, representing Accor and fostering community engagement

 

Skills & Experience

  • Demonstrate prior Operational, Hotel or General Manager experience and a deep understanding across a range of departments and stakeholder management
  • You create environments where your team are encouraged and motivated to be their true self each day
  • Display confidence in your ability to cultivate strong relationships, effectively address challenging situations, and implement solutions that enhance service quality
  • Experience and capability to drive financial growth through skilful & thoughtful strategy
  • Comprehension of the key metrics that impact and grow hospitality businesses, using this knowledge to drive top line revenue and motivating your team to do the same
  • Past experience working with body corporates in an MLR setting is desirable

 

 

Accor Benefits

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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