Activities Manager

Lead the fun, connection and memorable experiences that make a resort stay unforgettable.

Join a vibrant coastal resort environment where every day brings new opportunities to create meaningful guest moments. Set amongst beautiful resort grounds with a lagoon-style pool, beach areas, water activities and family experiences, our Activities team plays a key role in bringing the holiday experience to life.

At the heart of the guest experience is our VIK (Very Important Kids) Club, creating engaging activities, games and adventures for our youngest guests and their families. Alongside daily resort activities, the team also supports group experiences, school holiday programs and special events.

As part of the global Accor network, you’ll have the opportunity to lead a passionate team, develop your career and help shape unforgettable experiences in one of Queensland’s most unique resort destinations.

We’re seeking an energetic and inspiring Activities Manager to lead our Activities team and create memorable experiences for guests of all ages.

This is a hands-on leadership role where you’ll oversee the delivery of our resort activity program, including VIK Club experiences, beach activities, games, water-based activities and guest experiences. You’ll bring creativity, organisation and a strong focus on safety while supporting your team to deliver fun, engaging and seamless experiences every day.

Perfect for a natural people leader who loves the outdoors, enjoys connecting with guests and thrives in a dynamic resort environment.

What you’ll be doing:

• Lead, coach and support the Activities team to deliver exceptional guest experiences
• Develop and coordinate engaging activities including VIK Club programs, beach games, crafts, trivia and resort experiences
• Create memorable experiences for children, families, groups and conference guests
• Collaborate with the Sales team to coordinate Tipi builds and support unique event experiences for guests and clients
• Oversee daily operations including scheduling, equipment, safety and presentation standards
• Maintain a strong focus on guest safety, risk management and WHS compliance
• Work closely with other departments to support events, group experiences and seasonal activities
• Monitor guest feedback and continuously improve the activity offering
• Build a positive team culture focused on energy, creativity and genuine hospitality

We’re looking for someone who brings:

• Proven leadership experience in hospitality, resorts, recreation, childcare, education or a similar guest-focused environment
• Experience creating or delivering activities for children and families highly regarded
• A natural ability to engage with people and create memorable experiences
• Strong organisational skills with the ability to manage multiple prioritieshttps://careers.accor.com/global/en/job/activities-manager-in-novotel-sunshine-coast-resort-sunshine-coast-austr-jid-102095