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Lead and mentor FO team to achieve business goals and uphold service excellence. Collaborate closely with the General Manager to implement strategies for revenue growth and cost control. Ensure compliance with company policies, industry standards, and regulatory requirements. Deliver exceptional customer experiences by maintaining high standards of quality, service, and cleanliness. Monitor and manage budgets, […]
Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, […]
