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Overnight Housekeeping Manager

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Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Overnight Housekeeping Manager

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Sheraton New York Times Square
The Overnight Housekeeping Manager will be responsible for assisting in managing the housekeeping functions and staff daily between the hours of 10PM and 7AM to ensure guest rooms, public space, and team member areas are clean and well maintained. This person will inspect areas of responsibilities and follow up with a plan for improving results. Furthermore, this role strives to continually improve guest and team member satisfaction and maximize the financial performance of the department. The ideal candidate for this role would be highly detail oriented and meticulous with a strong ability to connect and engage with team members and guests alike.
Responsibilities:
  • Verify that guest room status is communicated to the Front Desk in a timely and efficient manner
  • Inspect guestrooms daily
  • Utilize a list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
  • Inventory stock to ensure adequate supplies
  • Supervise an effective inspection program for all guestrooms and public space
  • Understand the impact of department’s operations on the overall hotel success
  • Verify all team members have proper supplies, equipment, and uniforms
  • Communicate areas that need attention to staff and follows up to ensure completion
  • Participate in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results
  • Use all available on the job training tools to train new Room Attendants and provide follow-up training as needed
  • Establish and maintain open, collaborative relationships with team members
  • Participate in scheduling team members to business demands and tracking team members time and attendance
  • Verify team members understand expectations and parameters
  • Administer property policies fairly and consistently; disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs)

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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