Safety & Security Manager

Here’s what you’ll do during a typical day:

Planning Activities

• Ensure compliance with Fire Safety, Health & Safety regulations, and internal policies, including the Global Security Manual
• Conduct regular building patrols (minimum three per 24 hours) to ensure security, fire prevention, and safe evacuation readiness
• Liaise with Department Heads to ensure staff awareness of security responsibilities; provide guidance and support, including induction training
• Plan and deliver regular safety and security training programmes (e.g. fire safety, first aid, emergency response, active threat awareness)
• Coordinate and monitor key security programmes such as lost & found, key control audits, evacuation drills, and Manager on Duty schedules
• Support event planning with Department Heads by assessing risks and recommending appropriate security measures
• Maintain strong working knowledge of the hotel’s layout and operations to anticipate and address potential risks
• Recruit, train, and develop security personnel to ensure compliance with company standards

Organising Activities

• Deploy and manage security resources to ensure optimal coverage and operational efficiency across all hotel areas
• Supervise, coach, and develop team members, ensuring training and performance standards are met
• Plan and schedule daily security operations, including manpower deployment and patrol duties
• Liaise with operational departments to stay informed of daily activities and potential risks
• Ensure compliance with Hilton’s Global Security Manual and all legal requirements
• Conduct regular internal audits and prepare security reports to identify trends and drive improvements
• Lead and document investigations into incidents (e.g. accidents, theft, loss, unlawful activity) and report findings to management

Directing Activities

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