Commissionaire

JOB SUMMARY

• Warmly greet and welcome guests as they arrive and depart W Sydney
• Open and hold doors for all guests
• Assist guests with luggage and/or direct Wheels Attendant accordingly
• Manage the flow of vehicles, taxis, and valet services at the entrance
• Monitor and report any suspicious or unusual activity to Security or Management
• Provide guests with directions or basic information about the hotel and nearby attractions
• Coordinate with Welcome Desk, Concierge, Wheels and Security to ensure smooth operations
• Maintain a clean, tidy, and safe entrance area including Ground Floor seating area
• Assist with special requests or VIP guests as needed
• Represent W Sydney by demonstrating professionalism, courtesy, and great hospitality at all times
• Promote hotel services and amenities to enhance guest satisfaction and revenue opportunities.
• Uphold confidentiality, discretion, and ethical standards at all times.
• Ensure all guest requests and inquiries are logged and followed up in a timely and professional manner.

BENEFITS 

• Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
• The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International
• Discounts on food & beverage across all our hotels
• Recognition programs to keep you motivated
• Enjoy your birthday off with birthday leave
• Wellbeing & mindfulness programs to ensure you stay healthy
• Employee Assistance Program
• ‘Great Places to Work’ certified
• https://careers.marriott.com/commissionaire/job/601E645750FB4AF796984951978F4DB0