Recreation Guest Service Agent

POSITION SUMMARY

The Recreation Agent is responsible for supporting the daily operation of the resort’s recreation facilities and programs. This role promotes a fun, safe, and engaging environment for guests by coordinating activities, assisting with equipment, monitoring guest safety, and delivering high-quality service. The position requires strong guest interaction, adherence to safety procedures, and the ability to maintain recreation areas and equipment to brand standards.

       Key Responsibilities

• Greet, encourage, register, and schedule guests for recreation activities while promoting a fun, relaxing, and welcoming atmosphere.
• Provide accurate information about available recreation facilities, programs, rentals, and activity schedules.
• Enforce facility rules and safety guidelines to ensure guest wellbeing and respond appropriately to emergencies following established procedures.
• Identify situations where guests may not safely participate and notify the supervisor/manager promptly.
• Clean, maintain, and inspect recreation facilities, equipment, and supplies; report defects or safety hazards.
• Process payments for rental equipment, activities, retail sales, or facility usage using appropriate systems and cash‑handling procedures.
• Communicate professionally with guests and colleagues, respond to guest needs proactively, and assist individuals with disabilities.
• https://careers.marriott.com/recreation-guest-service-agent/job/170C5CD763E3FC5B6C62495EB6CBC3E0