Housekeeping Manager

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• Lead, supervise, and manage the housekeeping team by providing clear communication, comprehensive training, coaching, and constructive performance feedback to ensure maximum efficiency and staff development
• Conduct daily inspections of all guestrooms, public areas, exterior spaces, and back-of-house areas to maintain the highest cleanliness standards and ensure compliance with organizational policies
• Monitor and oversee the completion of deep cleaning programs, assign tasks strategically, and ensure smooth workflow throughout the department
• Manage staff recruitment, onboarding, performance evaluations, and disciplinary actions while maintaining transparent and empathetic communication with all team members
• Issue daily assignments to staff, review special requests and priority areas, and manage the Lost and Found system to ensure optimal coordination and guest satisfaction
• Control inventory by issuing supplies and goods to staff at the beginning of shifts, ensuring adequate resources are available while managing expenses effectively
• Respond promptly to guest questions and requests, providing assistance, direction, and information to enhance the guest experience
• Ensure strict compliance with accident prevention programs, health and sanitation regulations, and quality assurance standards to maintain a safe and clean environment
• Analyze operational data, identify areas for improvement, and recommend and implement procedural changes to enhance efficiency and service quality
• Collaborate with other departments to coordinate services and resolve issues in a timely and professional manner

• Proven leadership experience with demonstrated ability to manage, motivate, and develop housekeeping teams effectively
• Service-focused personality with genuine commitment to guest satisfaction and exceptional customer care
• Excellent interpersonal, organizational, and communication skills (verbal and written English)
• Strong work ethic, reliability, and resilience in high-pressure situations
• Budget management and cost control experience with demonstrated ability to manage departmental expenses
• Strong analytical and problem-solving abilities with a decisive, transparent approach to decision-making
• https://careers.accor.com/global/en/job/housekeeping-manager-in-novotel-vijayawada-varun-vijayawada-india-jid-105841