Rooms Division Manager

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.

Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.

Anantara Kihavah Maldives Villas is looking for an experienced and dynamic Rooms Division Manager to lead our Rooms operation and deliver exceptional guest experiences in one of the Maldives’ most distinctive luxury resorts.

You will oversee the day-to-day Rooms Division operation, ensuring high standards of guest service, operational excellence, revenue performance and team engagement, while creating seamless arrival, stay and departure experiences.

Key Responsibilities

• Lead the Rooms Division operation and ensure consistent delivery of Anantara brand standards.
• Maintain a strong presence in guest areas and personally engage with guests, VIPs and long-stay guests.
• Drive guest satisfaction and handle feedback, requests and service recovery effectively.
• Ensure villas and guest areas consistently meet expected cleanliness, presentation and maintenance standards.
• Coordinate closely with Front Office, Housekeeping, Villa Hosts, Engineering and other teams for seamless guest experiences.
• Maximise room revenue and support commercial opportunities across the resort.
• Manage departmental budgets, forecasts, productivity and cost control.
• Develop, coach and engage the Rooms team while continuously improving operational standards.

What We Are Looking For

• Proven senior Rooms Division or Front Office leadership experience within a luxury hotel or resort.
• Previous Maldives or luxury island resort experience is highly advantageous.
• Strong leadership, communication and guest-relations skills.
• Good understanding of Rooms revenue, budgeting and operational performance.
• Hands-on, calm and solution-focused leadership style.
• Strong commitment to developing people and delivering exceptional guest experiences.

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