Recreation Supervisor

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Recreation Supervisor

Job Description

 

  • Consistently ensure professional, friendly and engaging service delivery across all recreation areas.
  • Monitor and improve guest satisfaction, ensuring service exceeds expectations.
  • Handle guest complaints and critical incidents effectively and promptly.
  • Drive guest engagement programs (e.g. We Make Moments) to enhance RPS performance.
  • Oversee daily operations of all Recreation facilities: Pool, Beach, Gym, Kids Club, M Lounge.
  • Ensure facilities are clean, safe, well-maintained and aligned with brand standards.
  • Monitor and maintain equipment, infrastructure and inventory.
  • Ensure proper setup of pool, beach and activity areas.
  • Plan, implement and monitor daily activity programs and special events.
  • Ensure programs are delivered safely, on schedule and at high quality standards.
  • Develop new ideas to enhance guest experience and activity offerings.
  • Manage contingency plans for weather or operational disruptions.
  • Supervise, train and develop Recreation team (Fitness, Lifeguard, Activities, Attendants).
  • Assign duties, monitor performance and ensure efficient shift operations.
  • Maintain discipline, grooming and professional standards.
  • Conduct regular training programs and ensure training hours compliance.

 

Additional Information

 

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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